DemiFire Ltd's Terms of Business & Privacy Policy
1. Definitions
‘Company’ means DemiFire Limited a company registered in England, No. 5422682 whose registered office is situated at 10 West Street, Titchfield, Fareham, Hampshire. PO14 4DH
‘Customer’ means the company, firm, person or organisation by whom or on whose behalf an order form has been signed, or instructions given by any means for work to be done or Goods supplied.
‘Conditions’ means the standard terms and conditions of the Company set out in this document and any other terms and conditions agreed in writing by You and the Company.
‘Contract’ means the Contract for the sale and purchase of Goods and/or Services with You.
‘Goods’ means the Goods which the Company is to supply in accordance with these Conditions.
‘Work’ means any work to be done by the Company whether by way of inspection, servicing, repairs or otherwise.
‘Services’ means the provision of training and/or, consultancy Services by the Company with these Conditions.
‘You’ means the customer who places an order with the Company and whose order is accepted by the Company.
‘Servicing of equipment’ means the inspection and servicing of portable fire fighting equipment in accordance with the current British Standards.
‘Service Agreement’ means an instruction given by any means by You for the company to regularly undertake the servicing of the Customer’s Site(s).
‘Servicing of a Site’ means the servicing of the equipment at that site and supply at additional cost of any portable fire fighting equipment that may be required at that site to ensure compliance with the current British Standard and any other Legislation as may be applicable.
2. General
Except as otherwise agreed in writing no other terms and conditions shall apply to any quotation, order or Contract between us. Any variation to these Conditions must be in writing and signed by a person duly authorised by the parties.
We only inspect, service, sell and/or supply fire extinguishers and fire protection equipment on these conditions. These conditions apply to this, and any future dealings and, in the case of conflict shall override any terms and conditions imposed by you and which can only be varied by writing signed by our company secretary.
The Company’s agents are not authorised to make any representations concerning the Goods and/or Services unless confirmed by the Company in writing. In entering into the Contract You acknowledge that You do not rely upon any such representations which are not so confirmed.
3. Orders
Each order for Goods and/or Services by You shall be treated as an offer to buy subject to Conditions.
No order placed by You shall be binding on the Company until acceptance is confirmed in writing by us. The Company is under no obligation to accept any particular order or any orders at all.
4. Goods and Services
You shall be responsible for ensuring the accuracy of any order submitted to the Company.
The description and specification of the Goods and/or Services shall be by reference to the description and specification in the Company’s current literature.
Minor variations to the specification of the Goods and/or Services which, in the Company’s reasonable opinion, do not adversely affect the quality of the Goods and/or the provision of the Services for the purpose for which they are supplied, will not constitute a breach of Contract by the Company or impose any liability on the Company.
5. Prices
5.1. The following apply to all prices whether quoted or forming part of a contract:
5.1.1. All prices are exclusive of delivery charges and VAT (except where expressly stated), any other duty, tax tariff or charge arising in the UK or elsewhere.
5.1.2. The price of the Work, Goods and/or Service (‘’Price’’) shall be set out in the Contract, or where no Price is stated, in the Company’s list price at the date of acceptance of your order shall apply. Any given price or rate is available from the Company on request by the Customer.
5.1.3. The Company reserves the right to vary the price of Work and/or Goods and/or Services to take account of any variation in the cost of living (as defined by the cost of living index), materials, labour, transport, duties, taxes, exchange rates or any costs of whatsoever nature between the date of any contract and corresponding date of delivery or completion of payment.
5.2. Service Fee
5.2.1. Service Fees do not include any additional costs that may be incurred during a service not included in your Service Agreement or Contract.
5.2.2. The Service Fee for any given site and equipment on that site is subject to change in accordance with changes to that site or its equipment.
5.2.3. Where a service agreement exists, the Company shall have the right to raise the amount of the service fee in accordance with clause 5.1.3.
5.3. Quotations
5.3.1. Any Prices quoted remain valid for thirty days only unless otherwise specifically agreed by the Company in writing.
5.3.2. Our quotations are without commitment and an Order is not binding on us unless (expressly or impliedly) we accept it and any action by us pursuant to the order shall be taken as our acceptance of it on these conditions.
6. Payment
6.1. For all Training Services:
6.1.1. 50% of the total Price is required as a deposit at the time of placing an order, the balance is to be paid 14 days prior to the commencement of any Services.
6.2. For all Goods and Services other than Training:
6.2.1. Unless specifically agreed otherwise by the Company in writing, our terms of payment are that each invoice is payable within 14 days of receipt of invoice(‘the Due Date’).
6.3. No discount or allowance will be made unless otherwise specifically agreed by the Company in writing.
6.4. All payments will be made in pounds sterling or other currency where agreed in writing in advance.
6.5. Where agreed in writing in advance payment can be made within 30 days of the Company’s invoice. In these circumstances the time of payment of the Price shall be of the essence of the Contract. The Company shall invoice You for the Price of the Goods and/or Services on or at any time after your order has been accepted for the Goods and/or Services.
6.6. If You fail to make payment on or before the Due Date, then without prejudice to any other right or remedy available to the Company, the Company shall be entitled to:
6.6.1. Cancel any other Contract the Company may have made with You;
6.6.2. Suspend any internet services You may have with the Company;
6.6.3. Apply interest to the outstanding amount from time to time at a rate of 4% per annum above the base rate as varied of The Royal Bank of Scotland plc accruing daily from the date payment fell due down to the date of actual payment (both dates inclusive). All costs and expenses incurred by the Company to recover any unpaid sums will be due from You.
7. Delivery of Goods
The Goods You order will be delivered to the address you give when you place your order. Delivery shall take place and risk of damage or loss to the Goods shall pass to You at the time of delivery or if You wrongfully fail to take delivery of the Goods at the time when the Company tenders delivery of the Goods. The Company has no responsibility for insuring the Goods after delivery.
Every effort will be made to deliver the Goods as soon as possible after Your order has been accepted and in any event within 30 days of Your order. However, the Company will not be liable for any loss, cost, damage, charges or expense caused directly or indirectly by any unavoidable delay in the delivery of the Goods.
If You fail to take delivery of the Goods, without prejudice to any other or remedy the Company has, the Company may store the Goods and charge You all reasonable costs incurred in so doing including the full cost of related insurance.
Any delivery which does not contain the correct quantity of Goods ordered, which is misdelivered or damaged in transit must be notified to the Company in writing within five (5) working days of the date of delivery. The Company will endeavor to rectify the order as soon as possible.
8. Cancellation of Training Services
8.1. This clause will apply if You are an individual buying Goods as part of a business or trade.
8.2. If You cancel the Services a cancellation charge may be payable.
8.3. Cancellation charges will be calculated as a percentage of the Price as follows:
Date of Cancellation Percentage Payable
From the date of the Contract to 28 calendar days prior to the date of provision of the Services. 0%
27-15 calendar days prior to the date of provision of the Services. 50%
14 calendar days to the date of the provision of the Services.
100%
9. Warranty
9.1. The Company warrants that (subject to other provisions of these Conditions):-
9.1.1. the Services will be provided using reasonable care and skill and in accordance with any description of the Services on the dates and times set out in the Company’s current literature;
9.1.2. the Goods will correspond with any specification at the time of delivery and will for the period of 90 days from the date of delivery be of quality and free from defects in material and workmanship.
9.2. The Company shall not be liable for a breach of warranty in relation to the Goods unless You notify the Company in writing of any defects within five (5) days of:
9.2.1. the date of delivery in respect of any defect which would be apparent to You on reasonable inspection; or
9.2.2. the date when You knew or ought reasonably to have known of the defect, where the defect would not be apparent to You on reasonable inspection.
9.3. Goods claimed to be defective must be notified to the Company in writing, by telephone or by e-mail and the Company’s option made available for inspection by or returned at your cost with details of the alleged defect to the Company immediately. The Company shall refund any delivery costs paid by You for the return of the Goods if in the Company’s sole opinion the Goods prove to be defective.
9.4. The Company shall not be liable for breach of the warranty if:
9.4.1. any defects arises from improper maintenance, installation or modification, fair wear and tear, willful damage, negligence, misuse, alteration or repair of the Goods or failure to follow the Company’s instructions;
9.4.2. the Price has not been paid by the Due Date for payment pursuant to clause 5; or
9.4.3. the Goods are not made available for inspection or returned to the Company at the Company’s request.
9.5. The Company’s liability shall be limited to:
9.5.1. the replacement of the Goods; or
9.5.2. at the Company’s option, refund of the Price.
9.6. The Company shall have no further liability to You. If the Company complies with this Condition it shall have no further liability to You for breach of the warranty in respect of the quality of the Goods.
9.7. Nothing in this clause shall affect Your statutory rights if You are an individual buying the Goods as a consumer and not as part of a business or trade.
10. Liability
10.1. Except in the case of death or personal injury caused by the Company’s negligence, the Company’s liability under or in connection with this Agreement, whether arising in contract, tort, negligence, breach of statutory duty or otherwise, shall not exceed the sum or £1,000,000.
10.2. The Company shall not be liable to You in contract, tort, negligence, breach of statutory duty or otherwise for any loss, damage, costs or expenses of any nature whatsoever incurred or suffered by You of an indirect or consequential nature including without limitation any economic loss or other loss of turnover, profit, business or goodwill.
11. Ownership of Goods
11.1. Whether or not risk in the Goods has passed to You, ownership of the Goods shall not pass to You until the Company has received in cash or cleared funds payment in full of the Price and the price of all other Goods the Company has sold to You for which payment is due.
11.2. Until such time as the property in the Goods passes to You, You shall hold the Goods as the Company’s fiduciary agent and bailee, and shall keep the Goods separate from your property and that property belonging to third parties and property stored, protected and insured and identified as the Company’s property, but You shall be entitled to resell or use the Goods in the ordinary course of your business.
11.3. Until such time as the property in the Goods passes to You (and provided the Goods are still in existence and have not been resold), the Company shall be entitled at any time to require You to return the Goods to the Company and, if You fail to do so forthwith, to enter upon any of your premises or any third party where the Goods are stored and repossess the Goods.
12. Insolvency of buyer
12.1. This clause applies if:
12.1.1. You make any voluntary arrangement with your creditors or (being an individual or firm) become bankrupt or (being a company) become subject to an administration order or goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or
12.1.2. an encumbrancer takes possession, or receiver, administrative receiver or receiver manager is appointed, of any of the property or assets of yours; or
12.1.3. You cease, or threaten to cease, to carry on business; or
12.1.4. the Company reasonably apprehends that any of the events mentioned above is about to occur in relation to You and notifies You accordingly.
12.2. If this clause applies then, without prejudice to any other right or remedy available to the Company, the Company shall be entitled to cancel the Contract or suspend any further deliveries under the Contract without any liability to You, and if the Goods have been delivered but not paid for the Price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.
13. Data Protection Notices
The Company will use your information for fulfilling your order and/or processing your order and administration. By providing the Company with your email address, telephone or fax number You consent to being contacted by these means for these purposes. The Company may disclose your information to its agents and service providers for these purposes.
14. Extinguisher Servicing
14.1. The Company shall decide the methods employed in servicing
14.2. The Company will cause a Maintenance Record Label, indicating the date of inspection and servicing, to be affixed to each extinguisher.
14.3. Provided that the Customer is notified orally and/or the Engineer’s Report is so endorsed, inability to service, for whatever reason, in the following circumstances shall not be a defective performance of the obligation to service:
14.3.1. The Service Engineer is unable to gain access to the Customer’s site or equipment thereon.
14.3.2. The Service Engineer is unable to leave the Equipment in proper working order.
14.3.3. The Service Engineer is unable to supply any portable fire fighting equipment that may be required at that site.
14.4. Where the Company has condemned an extinguisher, i.e. found it to be potentially hazardous, the Engineer’s Report will be so endorsed and the extinguisher either suitably marked or disposed of, at the Company’s option.
14.5. Where the Customer’s extinguishers require any refurbishing and/or refilling which cannot be performed on site, the Company may at it’s option:
14.5.1. Supply an exchange unit(s) to continue the Customer’s level of protection, or
14.5.2. Take the unit(s) away and return at the Company’s option either the original or an exchange unit suitably refilled/refurbished.
14.6. Unless agreed otherwise in writing by the Company no later than 13 weeks prior to the anticipated date of service, such service will be conducted without notice within normal working hours at a time decided by the Company.
14.7. The Customer will place every reasonable facility at the disposal of the Company’s employees for the purpose of carrying out the Company’s employees duties in particular to assist them by locating and leaving readily available at the same premises all the Equipment to be serviced for one service fee.
15. Service Agreement
15.1. Where a service agreement exists between the Customer and the Company:
15.2. The site-services will be carried out automatically by the Company with the dates of service being calculated from the previous service date and subject to variance. The rate at which services are performed, i.e. the number of services per year, the rate will be taken from the Service agreement.
15.3. The equipment shall be serviced only by the Company’s authorised employees and if attended by any other persons than the Customer and his staff, the Company reserves the right to terminate this Agreement forthwith, but without prejudice to the rights of either party in connection with any prior breach of the Agreement.
15.4. Either party may, at any time, cancel the Agreement by giving 4 weeks written notice. Any such notice sent to the Company must be sent on headed paper by recorded delivery or any other means that provide both proof of your identity and proof of delivery to us.
15.5. Where a minimum service agreement period still remains in force, the Customer will be levied an additional charge as set out in the written service agreement.
15.6. In all cases, where notice of cancellation is not given as in the clause above, all services that would otherwise fall due within the required notice period will be treated as a refused service(s) and charged accordingly.
16. General
16.1. The Company shall not be liable to You by reason of any delay or hindrance caused by circumstances outside of the Company’s control including but not limited to industrial dispute, fire, weather, shortages of materials and failure on the part of the Company’s suppliers.
16.2. Any typographical, clerical or other error or omission shown on the Company’s website or in any sales literature, price list, acceptance of offer, advice or other document of information issued by the Company to You shall be subject to correction without any liability on the part of the Company. References to any statute shall be taken to mean that statue or any re-enactment, modification or amendment of the same in force from time to time.
16.3. Notwithstanding any other provision of this Agreement noting in this Agreement shall confer nor is it intended to confer a benefit on any third party for the purposes of the Contract (Rights of Third Parties) Act 1999 or for any other purpose.
16.4. These Conditions shall be governed by and construed in accordance with the laws of England and the parties irrevocably submit to the exclusive jurisdiction of the English Courts.
16.5. Any reference to the singular relates, where applicable to the plural and visa versa.
16.6. We mat from time to time, send you information regarding our products and services that we fell may be of interest to you. You may request in writing that we do not send such information at the details given below.
16.7. All correspondence may be addressed to DemiFire Ltd whose registered office is 10 West Street, Titchfield, Fareham, Hampshire. PO14 4DH.
Website Specific Terms of Business
By subscribing to this service, You are consenting to be bound by and are becoming a party to this agreement, the Terms and Conditions of which shall prevail in governing your rights of use. By subscribing to this service, the individual or entity licensing the product (“You”) is consenting to be bound by and is becoming a party to this agreement. If the licensee does not agree to all of the terms of this Agreement, the training program must not be completed, and the licensee must not install or use the software.
1. Conditions
In these conditions:
‘Company’ means DemiFire Limited a company registered in England, No. 5422682 whose registered office is situated at 10 West Street, Titchfield, Fareham, Hampshire. PO14 4DH
‘Conditions’ means the standard terms and conditions of the Company set out in this document and any other terms and conditions agreed in writing by You and the Company.
‘Contract’ means the Contract for the sale and purchase of Goods and/or Services with You.
‘Goods’ means the Goods which the Company is to supply in accordance with these Conditions.
‘Services’ means the provision of training and/or consultancy Services by the Company with these Conditions.
‘You’ means the customer who places an order with the Company and whose order is accepted by the Company.
‘Software’ means DemiFire’s online fire safety training programs.
Except as otherwise agreed in writing no other terms and conditions shall apply. Any variation to these Conditions must be in writing and signed by a person duly authorised by the parties.
The Company’s agents are not authorised to make any representations concerning the Goods and/or Services unless confirmed by the Company in writing. In entering into the Contract You acknowledge that You do not rely upon any such representations which are not so confirmed.
2. Licence
DemiFire Ltd hereby grants You a worldwide, non-royalty bearing, non-exclusive licence to use the Software according to the provisions contained herein and subject to payment of the applicable subscription fees.
3. Restrictions
You may not do any of the following;
Save the Software to your hard disc or other storage medium; modify, reverse engineer, decompile, or disassemble the Software; make derivative works based on the software; publish or otherwise disseminate the Software; publish or otherwise disseminate the software.
All materials on this site are the property of the Company unless otherwise specified. No material from these pages may be copied, reproduced, republished, downloaded, uploaded, posted, transmitted, or distributed in any way. Modification of the materials or use of the materials for any other purpose is a violation of copyright law and other proprietary rights. For the purpose of this agreement, the use of any such material on any other web site or networked computer environment is prohibited.
4. Orders
Each order for Services by You shall be treated as an offer to buy subject to Conditions.
No order placed by You shall be binding on the Company until acceptance is confirmed in writing by us. The Company is under no obligation to accept any particular order or any orders at all.
5. Goods and Services
You shall be responsible for ensuring the accuracy of any order submitted to the Company.
The description and specification of Services shall be by reference to the description and specification in the Company’s current literature.
Minor variations to the specification of Services which, in the Company’s reasonable opinion, do not adversely affect the quality of the provision of the Services for the purpose for which they are supplied, will not constitute a breach of Contract by the Company or impose any liability on the Company.
6. Fees
The rights granted under this Agreement are effective only upon payment of the service fees, which are strictly non-refundable other than as expressly provided herein.
The price of the Goods and/or Service (‘’Price’’) shall be set out in the Contract, or where no Price is stated, in the Company’s list price at the date of acceptance of your order shall apply.
All prices are exclusive of VAT (except where expressly stated), any other duty, tax tariff or charge arising in the UK or elsewhere.
7. Payment
The total price is required at the time of placing an order unless otherwise agreed in writing prior to the order being placed.
All payments will be made in pounds sterling or other currency where agreed in writing in advance.
Where agreed in writing in advance payment can be made within 30 days of the Company’s invoice. In these circumstances the time of payment of the Price shall be of the essence of the Contract. The Company shall invoice You for the Price of the Goods and/or Services on or at any time after your order has been accepted for the Goods and/or Services.
If You fail to make payment on or before the Due Date, then without prejudice to any other right or remedy available to the Company, the Company shall be entitled to:
7.1. Cancel any other Contract the Company may have made with You;
7.2. Suspend any internet services You may have with the Company;
7.3. Apply interest to the outstanding amount from time to time at a rate of 4% per annum above the base rate as varied of The Royal Bank of Scotland plc accruing daily from the date payment fell due down to the date of actual payment (both dates inclusive). All costs and expenses incurred by the Company to recover any unpaid sums will be due from You.
8. Cancellation of Services
8.1. This clause will apply if You are an individual buying Goods as a consumer or as part of a business or trade.
8.1.1. If You cancel the Services a cancellation charge may be payable.
8.1.2. Cancellation charges will be calculated as a percentage of the Price as follows:
Date of Cancellation Percentage Payable
From the date of the Contract to 28 calendar days prior to the date of provision of the Services. 0%
27-15 calendar days prior to the date of provision of the Services. 50%
14 calendar days to the date of the provision of the Services.
100%
9. Warranty
9.1. The Company warrants that (subject to other provisions of these Conditions):-
9.1.1. The Services will be provided using reasonable care and skill and in accordance with any description of the Services on the dates and times set out in the Company’s current literature;
9.1.2. The Goods will correspond with any specification at the time of delivery and be of quality and free from defects in material and workmanship.
9.2. The Company shall not be liable for a breach of warranty in relation to the Goods unless You notify the Company in writing of any defects within five (5) days of:
9.2.1. The date of delivery in respect of any defect which would be apparent to You on reasonable inspection; or
9.2.2. The date when You knew or ought reasonably to have known of the defect, where the defect would not be apparent to You on reasonable inspection.
9.3. Goods claimed to be defective must be notified to the Company in writing, by telephone or by e-mail and the Company’s option made available for inspection by or returned at your cost with details of the alleged defect to the Company immediately. The Company shall refund any delivery costs paid by You for the return of the Goods if in the Company’s sole opinion the Goods prove to be defective.
9.4. The Company shall not be liable for breach of the warranty if:
9.4.1. Any defects arises from improper maintenance, installation or modification, fair wear and tear, willful damage, negligence, misuse, alteration or repair of the Goods or failure to follow the Company’s instructions;
9.4.2. The Price has not been paid by the Due Date for payment pursuant to clause 5; or
9.5. The Company’s liability shall be limited to:
9.5.1. The replacement of the Goods; or
9.5.2. At the Company’s option, refund of the Price.
9.6. The Company shall have no further liability to You. If the Company complies with this Condition it shall have no further liability to You for breach of the warranty in respect of the quality of the Goods.
9.7. Nothing in this clause shall affect Your statutory rights if You are an individual buying the Goods as a consumer and not as part of a business or trade.
10. limitation of Liability
10.1. The Company shall not be liable to You in contract, tort, negligence, breach of statutory duty or otherwise for any loss, damage, costs or expenses of any nature whatsoever incurred or suffered by You of an indirect or consequential nature including without limitation any economic loss or other loss of turnover, profit, business or goodwill, work stoppage, computer failure or malfunction, or any other commercial damages or losses. In no event will DemiFire be liable for any damages in excess of the amount DemiFire received from You for a licence to use the software, even if DemiFire shall have been informed of the possibility of such damages for any other claim by any other party. This limitation of liability shall not apply to liability for death or personal injury resulting from DemiFire’s negligence to the extent applicable law prohibits such limitation.
11. Insolvency of buyer
11.1. This clause applies if:
11.1.1. You make any voluntary arrangement with your creditors or (being an individual or firm) become bankrupt or (being a company) become subject to an administration order or goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or
11.1.2. An encumbrancer takes possession, or receiver, administrative receiver or receiver manager is appointed, of any of the property or assets of yours; or
11.1.3. You cease, or threaten to cease, to carry on business; or
11.1.4. The Company reasonably apprehends that any of the events mentioned above is about to occur in relation to You and notifies You accordingly.
11.2. If this clause applies then, without prejudice to any other right or remedy available to the Company, the Company shall be entitled to cancel the Contract or suspend any further deliveries under the Contract without any liability to You, and if the Goods have been delivered but not paid for the Price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.
12. Data Protection Notices
The Company will use your information for fulfilling your order and/or processing your order and administration. By providing the Company with your email address, telephone or fax number You consent to being contacted by these means for these purposes. The Company may disclose your information to its agents and service providers for these purposes.
13. General
The Company shall not be liable to You by reason of any delay or hindrance caused by circumstances outside of the Company’s control including but not limited to industrial dispute, fire, weather, shortages of materials and failure on the part of the Company’s suppliers.
Any typographical, clerical or other error or omission shown on the Company’s website or in any sales literature, price list, acceptance of offer, advice or other document of information issued by the Company to You shall be subject to correction without any liability on the part of the Company. References to any statute shall be taken to mean that statue or any re-enactment, modification or amendment of the same in force from time to time.
Notwithstanding any other provision of this Agreement noting in this Agreement shall confer nor is it intended to confer a benefit on any third party for the purposes of the Contract (Rights of Third Parties) Act 1999 or for any other purpose.
These Conditions shall be governed by and construed in accordance with the laws of England and the parties irrevocably submit to the exclusive jurisdiction of the English Courts.
Privacy policy
Introduction
Respecting the privacy of our customers and ensuring the confidentiality of customer information is critical to DemiFire Ltd. The purpose of this Privacy Policy is to ensure that we interact with all of our customers in line with current legislation such as the Data Protection Act 1998 and in accordance with their wishes.
The policy
(1) DemiFire Ltd will use your contact details (postal address, email address, telephone, mobile and fax numbers) to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, surveys on improving our service to you and/or invitations to exhibitions, seminars and shows.
(2) From time to time DemiFire Ltd may invite you to register in order to receive magazines, email newsletters, enter competitions, and receive services from DemiFire Ltd websites. This will require you to confirm personal information such as your name, email address, home/work postcodes. This information is mandatory and is required by DemiFire Ltd for security purposes and enable DemiFire Ltd to supply a reasonable level of services to users. We will ask for information such as job function, company sector, company/ name and date of birth. During registration, you will also be asked to choose a password for future access to the relevant site(s).
(3) DemiFire Ltd offers you the chance to opt in to receive additional information from DemiFire Ltd by email, telephone and/or SMS. This includes other products/services that DemiFire Ltd offer and that DemiFire Ltd feels will be of interest to you.
(4) DemiFire Ltd offers you the chance to opt out of receiving additional information from DemiFire Ltd by post. This includes all other products/services that DemiFire Ltd offer.
(5) DemiFire Ltd offers you the chance to opt out of receiving marketing information by post.
(6) Aggregate statistical information gathered from DemiFire Ltd registration forms may be passed on to advertisers or others regarding sales or website usage. At no point will this include personal identifying information.
(7) At all times a recipient of a DemiFire Ltd product and/or service will have the opportunity to amend their contact details and/or to opt in or out of any of the options listed above in points 3, 4 and 5. You can also request, at any time, to have your personal details flagged on the DemiFire Ltd databases to ensure you do not continue to receive such information. We will not actually delete your record from the DemiFire Ltd databases as we would no longer be able to identify you, which could lead to you receiving information from us in the future. To action any of these requests please contact us via phone, email or post.
(8) You have the right to be told what personal information we hold about you on our databases. You should write to Mr Steve McGrill, DemiFire Ltd, 10 West Street, Titchfield, FAREHAM, Hampshire PO14 4DH. In your letter you must state your full name, your address and all products and/or services from DemiFire Ltd to which you know you subscribe. A small administration charge of £5.00 will be made for fulfilling this request.
(9) DemiFire Ltd may make anonymous use of information to help diagnose faults, manage the system and gather broad demographic information about our users in general. This information will be stripped of all details that could identify you personally. For example, we may use IP addresses to help fix performance problems with our server.
(10) DemiFire Ltd uses all reasonable precautions to keep the personal information disclosed to it secure.
Information collected from site visitors
This statement discloses the privacy policy for the DemiFire Ltd network of sites, which encompasses the following URLs:
http://www.demifire.co.uk
http://www.training.demifire.co.uk
http://www.online-fire-safety-training.co.uk
and subdomains of these websites.
This statement does not extend to sites that are linked to DemiFire Ltd sites but which are not part of the DemiFire Ltd network. You should refer to those sites for further details about their use of your personal information.
If you use a DemiFire Ltd website certain information is automatically collected so that delivery can be made of the service. Cookies may be stored on your machine by your browser. You can set your browser to disable cookies, but then you might find some website features will not work.
When you request a page from the site's web server, the server automatically collects some information about your system, including your IP address. DemiFire Ltd collects the minimum information necessary to make the service work - this information is essential to send the pages back across the Internet to the right computer.
DemiFire Ltd uses "Google analytics" to analyse traffic to the DemiFire Ltd site. Google analytics does not create individual profiles for visitors as Google analytics only collects aggregate data. For more information about the Google analytics privacy policy, click here.
DemiFire Ltd is not responsible for the content or the privacy policies of third party web sites linked to this site.
DemiFire Ltd reserves the right to change this privacy policy at any time by posting changes on this page. It is your responsibility to refer to this privacy policy on accessing this site. DemiFire Ltd will however draw your attention to any material changes to this privacy policy by placing a notice on the site.